“I’m very impressed at the outstanding quality of the goods, service and logistics” (1997 Gibson Jimmy Page Signature)

March 9, 2018

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My first dealings with RGG and I’m very impressed at the outstanding quality of the goods, service and logistics.

I think a few of the bigger guys could learn a thing or two from this business about value added service.

Will shop again

Craig

SONY DSC

“I will happily go to Andy when I need work on my instruments in the future. I found Andy really easy to discuss the guitar’s problems with” (Martin D28)

I took my Martin D28 to Really Great Guitars on the recommendation of a friend. The guitar had several problems but the one which bugged me most was a persistent buzz. Andy (the owner) asked me to play something and then took a good look at the instrument himself, which resulted in me leaving it with him (it was beyond a quick fix). I said he could keep it for a couple of weeks if necessary. In fact he messaged me the following afternoon to say it was ready.

It was like a different instrument. It looked better (it was covered in sweat marks which he had successfully removed), it felt better (the action was greatly improved and he’d polished the frets and fretboard) but, most important of all, it played much better - oh and the buzz had gone. He’d also straightened a bent machine head which I’d not noticed. All this at what I thought was a very fair price. Based on this experience I would recommend Really Great Guitars repair service to anyone and I will happily go to Andy when I need work on my instruments (I have several) in future. Last point… I found him really easy to discuss the guitar’s problems with.

John B. (2 October 2024)

“I was recommended to Andy; I now thoroughly recommend him to anyone.” (Various repairs)

I heard about Andy when another guitarist friend recommended him to me while I was complaining about the intonation on my Gretsch. After contacting Andy, I took the Gretsch to Andy’s workshop and left it with him. A few days later, Andy had pinned the floating bridge, and serviced all the pots, socket and switch. It was a superb result; to such a degree, I took the Gretsch back for Andy to successfully fit a fantastic pair of TV Jones pick ups! And just last week, Andy has repaired and fully serviced my precious Fender Strat. Both guitars are transformed - and it’s all been done for a truly reasonable price. I was recommended to Andy; I now thoroughly recommend him to anyone.

Brian Ellison

“I will not take anything I own anywhere else and have recommended plenty of friends his way””

“After having a ridiculous quote for a setup after coming back to guitars after a few years away, I met Andy, who did exactly what I wanted at a great price, we’ve had a firm friendship from there. Andy has done multiple jobs for me, from restoring vintage Gibsons to fixing neck breaks from a heavy-handed dog, all at a reasonable cost I will not take anything I own anywhere else and have recommended plenty of friends his way”

Matt Hiscox

“ Its nice to find a luthier with care, experience and commitment”

Hi everyone, just had my Blueridge 160A back from www.reallygreatguitars.com(Andy De Looze) and I'm over the moon, he dressed the frets, set the neck and adjusted the bone pins to sit better then recut the bone nut to help the action, and then included a good clean and polish. All at a very reasonable price. Its nice to find a luthier with care, experience and commitment. If your in need of a great luthier Andy's your man he's based near Droitwich (west mids) he also buys and sells guitars, acoustic & electric at very competitive prices

I’m so glad to have a luthier I can trust with the guitars I use to earn my living (Gibson 335 Headstock repair)

Andy is a joy to work with. I’ve been coming to him for a while now with all my problems and he is patient and helpful and takes the time to explain all the work he’s done. He always has time for you, no matter how big or small the problem is. I’ve had a few small silly issues which he’s sorted on the spot and also a fairly major one too. You know that you can take your pride and joy to him and it will be in the safest of hands. I bought an ES-335 off him a few months ago and when I was busking a few hours from home the wind blew it over and the headstock snapped. I called him on the spot and brought it straight to him. He reassured me everything would be alright (I needed that at the time) and even asked when I next needed it for a gig. The repair is immaculate, and it plays just as well. And it was done in less than a week. I can’t recommend Andy highly enough. A true pro. I’m so glad to have a luthier I can trust with the guitars I use to earn my living.

“ I recently had two guitars serviced here, and the results were outstanding” (classical and electro acoustic repairs)

Really Great Guitars is an absolute gem for guitar enthusiasts! I recently had two guitars serviced here, and the results were outstanding.

First, Andy worked his magic on my archtop. The setup he did was nothing short of beautiful - the action is perfect, and it plays like a dream now. He also fixed a troublesome jack port, restoring full functionality to the instrument.

But he didn't stop there. I brought in my Yamaha APX9 Nylon string, hoping to upgrade the tuners. Andy fitted new, high-quality tuners that have dramatically improved the guitar's tuning stability.

What sets Andy apart is the combination of technical expertise and genuine care for instruments. He clearly understands the nuances of different guitar types and how to bring out the best in each one.

The attention to detail, quality of work, and reasonable pricing make Really Great Guitars my go-to for all guitar-related services. Whether you need a simple setup, repairs, or upgrades, I can't recommend this place enough.

Your guitars will thank you!

“The guitars have never played better! Huge thanks to Andy for the work, can’t recommend you highly enough!

“I took a Les Paul and Strat to Really Great Guitars for some fret work and general set ups. The work was completed as and when agreed and the quality of the set ups is second to none. The guitars have never played better! Huge thanks to Andy for the work, can’t recommend you highly enough! Cheers Andy Palmer, May 2024.”

And again, thanks for the set ups, can’t put the guitars down now!!

Regards
Andy Palmer

“Your knowledge of guitars is absolutely mind blowing and exceeded all expectations”

Andy, I’ve got to thank you again for the work you carried out on my guitar. I can’t lie I was pretty nervous at the prospect of someone totally gutting my guitar and changing the pick-up configuration. But my mind was put at ease upon meeting you.

Your knowledge of guitars is absolutely mind blowing and exceeded all expectations as did the sound and variation in tone when you had finished working your magic on her. The push-pull pot you fitted works like a dream.

Thank you buddy I’ll be seeing you again soon with another project of that I'm certain.

“Andy was great, first class job and very quick turnaround” (Baritone Ukulele Pickup and preamp fitted)

I needed to upgrade my acoustic Baritone Ukulele by having a pick up and preamp fitted so I took it to Really Great Guitars.

Andy was great, first class job and very quick turnaround which included adjusting the action and general set up, made a huge difference giving the Uke a new lease of life.

Thanks Andy.

“I am definitely going to go back to Andy with any future work I want doing.”” (Acoustic Set-Ups)

I had 2 acoustic guitars that were in dire need of a good setup, in particular the action on both were very high so I really wanted to get those lowered. Andy was able to get me fit in very quickly after I first contacted him, was very receptive of what I wanted doing and was a really great price. I wasn’t in any great rush for the work to be done but Andy turned it around within a couple of days. I’m really happy with the work he did, and both guitars are now much more playable! I am definitely going to go back to Andy with any future work I want doing.”

“I’m very impressed at the outstanding quality of the goods, service and logistics” (1997 Gibson Jimmy Page Signature)

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