I took my Martin D28 to Really Great Guitars on the recommendation of a friend. The guitar had several problems but the one which bugged me most was a persistent buzz. Andy (the owner) asked me to play something and then took a good look at the instrument himself, which resulted in me leaving it with him (it was beyond a quick fix). I said he could keep it for a couple of weeks if necessary. In fact he messaged me the following afternoon to say it was ready.

It was like a different instrument. It looked better (it was covered in sweat marks which he had successfully removed), it felt better (the action was greatly improved and he’d polished the frets and fretboard) but, most important of all, it played much better – oh and the buzz had gone. He’d also straightened a bent machine head which I’d not noticed. All this at what I thought was a very fair price. Based on this experience I would recommend Really Great Guitars repair service to anyone and I will happily go to Andy when I need work on my instruments (I have several) in future. Last point… I found him really easy to discuss the guitar’s problems with.

John B.  (2 October 2024)