Really Great Repairs

For over 40 years Andy De Looze has specialised in offering precise repairs and setups to the guitar community. Andy takes pride in doing fine and detailed work. From a basic set-up to a complete re-fret and most things in between! He is skilled in this area & it’s often been said that ‘he has the patience of a saint’ when it comes to the macro setups he does.

Known as ‘The Action Man’ (For somewhat obvious reasons!) Andy has many repeat customers who bring their pride & joy to him to get the best possible or preferred action set-up.

In his own words, “It’s the really small things that make a huge difference in a guitars playability”

Also at RGG, we carry stocks of the majority of replacement parts for the job, so it saves you valuable time & frustration in hunting down that elusive part & in-turn means that our repair turnaround is pretty fast.

Please check out the prices below, but if there is any other area of repair that you require, please just contact Andy through the contact link on our home page.


  • Assessments & quotations for any instrument are free of charge.
  • If a repair is not listed, please enquire.
  • Our hourly rate for miscellaneous work is £30

Guitar Set-Ups

  • Prices apply to both acoustic and electric guitars.


Standard Set-Up is £35 + set of strings 

  • action adjustment
  • truss rod adjustment
  • intonation set using a chromatic tuner.
  • fingerboard cleaned and oiled
  • frets polished
  • restringing
  • clean and polish


Please note – 12-String Guitars and Guitars with Floyd-Rose style tremolo systems are £45 for a standard set-up + strings


General Repairs – Guitars

Nut Replacement – custom-carved bone nut
Nut Replacement – plastic
Frets: Level, Crown and Polish
Refret: Complete
Refret: Partial
£65 + £10 per fret
Action only re-set £20
Intonation only re-set £20
Neck re-set (Bolt-on necks only) £20


Acoustic Guitar Repairs

Pickup Installation – Soundhole
(price of pickup not included)
Pickup Installation – Beneath Saddle
(price of pickup not included)
Saddle Replacement – custom-carved, compensated bone saddle
Bone Nut and Saddle Replacement – custom-carved, compensated saddle
Saddle Replacement – plastic
Scratchplate Replacement
Re-cut Saddle Slot
Re-glued Bridge


Electric Guitar Repairs

Pickup Replacement (price of pickup not included) £25
Output Jack Replacement £20
Potentiometer Replacement £20
Selector Switch Replacement £30
Complete Rewire £75
Strat style Scratchplate replacement & re-fit all electrics etc £30


Customer Testimonials:

I needed a re string and minor setup urgently for a gig. Andy was very accommodating and turned it round in a couple of days. Amazing service, will definitely be using again! Highly recommend thanks very much!! 👍👍

Alex Pretty (Bromsgrove West Midlands)


“Andy is a seasoned guitar professional,very knowledgeable and as both a fine player and also a skilled guitar technician/luthier he is a good expert to know in the business….. Andy set up my 40-year-old acoustic so that I want to play it again, and the charge was very reasonable, thank you”

Ric Hurford (Worcester)


Andy has done a fantastic job setting up a couple of basses I recently picked up on eBay. They’re both now set up just how I like and are far more playable than when they first arrived – action is nice and low without any fret buzz. Would highly recommend Andy’s services and will be bringing them back to him when the time comes!

Jamie (Bromsgrove)


Just received my guitar back from Andy, this is the second refret he has done for me and as usual the quality of his work is impeccable. He knows his stuff and will happily chat and make you feel more than welcome. Nothing seems to be too much trouble, I feel very fortunate to have Andy just around the corner, always on hand for my continuous guitar messing! He looks after me EVERY time! And my kids love Paddy the dog!

Marc ID (Stourport West Midlands)


Andy transformed an old, abused, almost unplayable guitar, into an instrument that sounds and plays beautifully. He is a mine of information, which he happily shares. A real pleasure to do business with.

Steve Price (Worcestershire)


Andy really cares about his work. I took my beloved guitar for an overall and I’m thrilled with the result. He is a talented luthier and a nice guy as well. Highly recommended.

Julian Beasley (Kidderminster West Midlands)


I highly recommend Andy’s guitar service. I needed the action lowered on my bass, Andy did a great job as well as putting to coats of lemon oil on the rosewood fretboard. As a result it plays smoothly and I’m very happy with his work and would return without hesitation for future repair and maintenance work.

Louis (West Midlands)


After having a new guitar set up by Andy and being impressed I took him an old one that had a few issues including an off straight neck and unstable bridge. The guitar now plays unrecognisably to what it did before and will get plenty of use. As before Andy was knowledgeable, approachable and communication was top notch. If I ever have guitar problems in the future then they will be off to Andy for a new lesse of life.

Sam Beasley (Stourport, West Midlands)  


 Having previously had Andy do a fantastic setup on my Taylor acoustic I had no hesitation in returning with my two Electric guitars for a setup and modification. Not only was another superb job done,  Andy also went over and above the standard setup service by sorting out other minor issues which were identified at minimal cost. I’m very happy & confident in my guitars now from the work carried out. Great communication throughout, a top bloke and you can be sure that your guitars are in very safe and professional hands. I won’t take my guitars anywhere else now.

Myles – Stourbridge (West Midlands)


Had Andy setup a guitar for me. I am thrilled I found Andy. He listened to what I wanted and was meticulous with his execution, the guitar plays like a dream and I will definitely be using Andy again in the future.

Sam Beasley (Stourport, West Midlands) 


I now have my guitar back from Andy. Wow. It’s bang on to every guitar set up I’ve ever wanted. I’ve played a few over the years, and have limited ability with arthritis making up the fretboard shapes tricky. Andy has set up my guitar to make south of 9 th easy, and north ( which is another place to me) playable. Any guitar set up is a compromise. I’ll say it again. Andy listened to what I needed and did it…no question. It’s worth saying I’ve had 3 previous attempts at getting this guitar right for me, and spent its value doing so. In 2 short days Andy achieved my aim for a tenth of its value. Bargain. I now have an epiphone that rivals its Gibson patent. I’m just a few grand to the good. Sooooooo happy. Fingers wrecked after years of not bothering out of frustration! Thank you Andy

Kenneth Jacques  (Hampton Lovett, Worcestershire)


This guy is both a seasoned pro with the guitar, and a genius with listening to what you want and then doing it. He’s mega reasonable when it comes to charges.

A tad tricky to find without a satnav or being a friend of Bear Grills, but a most worthwhile discovery.

Can’t recommend this man highly enough cos he listens and doesn’t judge your ability. Top contact for any pro or am axe man or woman.

Kenneth Jacques (Hampton Lovett, Worcestershire)


Andy did an amazing job servicing and setting up my ‘57 reissue Gibson Les Paul Custom. It feels and plays as good as it did when I first picked it up from the shop. I’m really pleased with the work done and Andy made the consultation and transaction a pleasure. The instrument is very precious to me, so it it great to know it was in safe hands. Rich T, Worcester.

Rich T (Worcester)


“Andy has completed a fantastic set up of my Epiphone Les Paul and now it’s playing better than ever. A very professional, knowledgeable and generally nice guy. I will absolutely be back if I need any more repairs.”

Jimmy Hill (Droitwich)


“Andy has done two set-ups for me including a tricky job on a 60-year-old guitar. He was helpful and seemed to know his stuff. Would definitely use him again.”

 PC (West Midlands)


Hi Andy,

Just wanted to say thank you so much for the work you did on my guitar. Very professional and friendly service and a speedy turnaround too! I’ll definitely be using you again for work on all my electric guitars going forward, and will be recommending your services to fellow musicians!

Thanks again, see you soon!

Steve Britton (Worcester)

Guitarist – Black Mercian


Telecaster tuning issues SOLVED

Hi Andy

Thank you for an absolutely fantastic job on my telecaster!

It genuinely plays better than ever… stays in tune and I’ve fallen in love with it all over again! Not only that, it was a pleasure having a chat with you…everything worked like a dream and you certainly know your stuff!  I’ve passed your details onto friends, and I’ll definitely use your services again.

Once again, many thanks for making a good guitar, truly great!

Chris Forrester (West Midlands)


Hi Andy

Just to say thank you for the excellent job you did setting up my seagull and Yamaha guitars. Both play perfectly now and as usual done quickly and efficiently.

I will certainly bring all my guitars to you going forward and look forward to buying something special from you.

David Cowen (Redditch)


“I live just a few miles from RGGs so rang to get my 38 yr old strat copy serviced and dodgy electrics fixed. Was able to drop it in and collect it the same day. Great job done, sounds and plays like a dream. Andy oiled the frets and fretboard and adjusted the action which made it so much more playable”

Dave, Cutnall Green (West Midlands)


Hi Andy, I’m absolutely over the moon with the set up you did on my Taylor Acoustic. It plays the best it’s ever been in over 20 years so can’t thank you enough. You’ve gained another repeat customer with me now and I’m looking forward to you working your magic on some of my other guitars. Many thanks, Myles.

Myles…Stourbridge (West Midlands)


Hi Andy

Just wanted to thanks for a great setup and fret Stone on my Strat. Now plays as it should!

Well done and best regards.

Stephen Mills (West Midlands) 


“Dilemma: you have a 50 year old guitar that you’ve personally owned for 45 years.  It’s a family heirloom that needs some tlc. Truss rod, fret dressing, intonation and dodgy knobs. Who do you trust to love and resurrect your ‘pride n joy’?   Andy De Looze  That’s who! Not only does he sell real high end guitars, but he treats them all like his baby’s. And he treated my guitar exactly the same. I have a guitar re-born!! Cheers mate. You’re a legend. Great doing business with you. I’ll definitely be back 👍🎸”

Rob Lloyd (West Midlands)


“Just like to thank Andy De Looze @ Really Great Guitars for doing a great professional job sorting out my Taylor Acoustic out!
A complete fret dress and set up. Guitar plays as good as when I first bought it! Also thanks for the set up of my CS Telecaster he gave the bridge the correct radius sorting out the intonation and choking up the top end of the neck when bending above a full-tone bend!

“If you want a Reliable, fast, honest, professional service – Anything guitar related, Andy’s your man. He has all spares and parts imaginable too and above all he is a top man
And thanks to his lovely wife for entertaining my daughter ! 10/10”

Aaron Booton (Ludlow)


“Hi Andy, loving the set-up on the Gretsch…Wow!!! Can’t believe what a difference it has made …The action is perfect,only problem is I can’t put the thing down now!! Thank you very much…👍👍”

Craig Swift (Redditch)


“Having tried a few guitar specialists in the area, Andy was the one who provided me with the most confidence that he had the right knowledge and experience. The work was performed quickly and professionally, and I was provided with regular updates regarding progress. It was great to use the services of somebody that genuinely loves their work, and is passionate about guitars and music.”

Mick Milner (Droitwich)


“Andy, thank you so much for the work you completed on my guitar at the weekend! What a difference!
You’ve turned a good guitar into a great one! Thank you so much!”

Andy Dent (Worcester)


“I left Andy a beaten up, filthy dirty old Taylor. When I picked it up a few days later it was barely recognisable. It now plays better than at any point in its 15 years. So I left him with a pretty much unplayable Strat, which, amongst other things, was choking all over the neck. It now plays and sounds just like Leo intended.”

Mark Wasley (Redditch)